Privacy policy
Last Updated: November 5, 2026
This Privacy Policy describes how Shallowater, LLC collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website. We will not share or sell your personal information.
1. INFORMATION WE COLLECT
We collect personal information directly from you, automatically through your interaction with our site, and from third parties.
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Information Provided Directly by You: When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, billing address, shipping address, email address, phone number, and payment information. Your personal information will be used for the specific operational reasons stated in this policy only.
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Information Collected Automatically: In addition, Wix and/or Shallowater, LLC will collect essential and/or non-essential Cookies, pixels, and similar tracking technologies to enhance your experience. This includes your IP address, browser type, device information, and browsing history on our platform.
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Information from Third Parties: Because we sell third-party brands, we may receive updated delivery or tracking information from our suppliers, manufacturing partners, and shipping carriers to fulfill your order.
2. HOW WE USE YOUR INFORMATION
We collect such Non-personal and Personal Information for the following purposes:
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To provide, operate, and maintain the Services.
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To process secure payments, fulfill your orders, and manage shipping logistics.
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To provide our Users with ongoing customer assistance, troubleshooting, and technical support.
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To be able to contact our Visitors and Users with general or personalized service-related notices, updates about our company, or promotional messages.
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To resolve a dispute, collect fees or monies owed, or poll your opinions through voluntary surveys or questionnaires.
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
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To comply with any applicable laws and regulations.
3. METHOD OF CONTACT & OPTING OUT
For the purposes outlined in Section 2, we may contact you via email, telephone, text messages, and postal mail.
You agree to receive from time to time promotional messages and materials from us by mail, email, or any other contact form you provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices, or if you don’t want us to process your data anymore, please notify us at any time by contacting us at info@shallowaterhome.com to opt out.
4. DATA STORAGE & SECURE PAYMENT FRAMEWORK
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5. SHARING YOUR INFORMATION
We do not sell your personal information. We only share your data with trusted third parties necessary to run our business, including:
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Service Providers & Host Platforms: Wix.com and infrastructure companies that assist with operational software, automated hosting applications, and data management.
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Payment Processors: Your transactional financial information is securely routed directly through PCI-compliant credit card processing pipelines.
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Fulfillment Partners: Third-party brands, product suppliers, and freight shipping carriers required to package, transport, and deliver your home goods items.
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Legal Compliance: We may share information if required to do so by law, court order, or to protect the safety, rights, and property of our company or our customers.
6. DO NOT TRACK SIGNALS
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our website's data collection and usage practices when we detect a Do Not Track signal from your browser.
7. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@shallowaterhome.com so that we may take steps to delete it from our servers.
8. YOUR REGIONAL PRIVACY RIGHTS
Depending on where you reside, you may have specific rights regarding your personal data under regional privacy laws (such as CCPA/CPRA). These rights may include the right to access the personal information we hold about you, request that we correct or delete your personal information, or opt out of targeted tracking. To exercise any of these rights, please contact us at info@shallowaterhome.com.
9. MODIFICATIONS TO THIS POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
10. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Shallowater, LLC
Mailing Address: PoBox 1163 Oak Creek, CO 80467.
Email: info@shallowaterhome.com